Help

Getting Started

Last updated: 2026-09-20

Welcome to MyVSSL! This guide walks you through creating your account and getting started.

Account Types

MyVSSL offers two account types:

Account TypeBest ForFeatures
Vessel OwnerBoat owners seeking servicesAdd vessels, browse marketplace, book services, track maintenance
Marine ProfessionalSurveyors, repair shops, marinasManage clients, create quotes, track bookings, team collaboration

Important: Choose your account type during signup - this determines your experience in the app.


Creating Your Account

Step 1: Open the MyVSSL app

Sign up and log in at the MyVSSL app. This website (myvssl.com) is the public marketing site and does not host signup.

To try a test environment first, use the sandbox. You can also use the mobile app where it is available.

Step 2: Choose "Sign Up"

Click the Sign Up button on the welcome screen.

Step 3: Select Your Account Type

Before authentication, you'll be asked to choose:

  • Vessel Owner - For boat owners
  • Marine Professional - For service providers

Step 4: Authenticate

Choose your preferred method:

  • Google Sign-In - Quick signup with your Google account
  • Apple Sign-In - Use your Apple ID (iOS/macOS)
  • Email & Password - Create a traditional account

Step 5: Complete Your Profile

After authentication, you'll complete your profile based on your account type.


For Vessel Owners

After signing up as a Vessel Owner:

  1. Add Your Details

    • Your name and contact information
    • Your vessel details (make, model, year, registration)
  2. Add Vessel Photo & Location

    • Upload a photo of your vessel
    • Set your vessel's home location on the map
  3. Start Using MyVSSL

    • Browse the marketplace for services
    • Track your vessel's maintenance
    • Book marine professionals

Next: Your Dashboard


For Marine Professionals

After signing up as a Marine Professional:

  1. Create Your Organization

    • Business name (automatically deduplicated)
    • Work email address
    • Business phone and address
  2. Verify Your Email

    • A verification email is sent automatically
    • Click the magic link to verify (valid for 24 hours)
    • Verification is required to access professional features
  3. Start Using MyVSSL

    • Add your services and pricing
    • Manage clients and their vessels
    • Receive and respond to booking requests

Next: Business Onboarding


Logging In

Already have an account?

  1. Click Log In on the welcome screen
  2. Enter your credentials or use OAuth (Google/Apple)
  3. You'll be directed to your dashboard based on your account type

Switching Between Modes

If you're both a vessel owner AND a marine professional:

  • Marine Professionals can access vessel owner features
  • Use the dropdown menu to switch between sections
  • Your vessels and business are managed separately

Troubleshooting

Can't log in?

  • Click Forgot Password to reset your password
  • Ensure you're using the same authentication method you signed up with

Didn't receive verification email?

  • Check your spam/junk folder
  • Request a new verification email from the app
  • Apple Private Relay emails may have delivery delays

Need to change account type?

  • Contact support through the in-app feedback system
  • Account types cannot be changed directly by users