Help

Business Onboarding

Last updated: 2026-01-03

Learn how to set up your marine services organization in MyVSSL.

Creating Your Organization

Step 1: Sign Up as Marine Professional

  1. Visit MyVSSL and tap Sign Up
  2. Select Marine Professional as your account type
  3. Authenticate with Google, Apple, or Email/Password

Step 2: Complete Your Profile

After authentication, enter your business details:

Business Information

  • Business Name - Your organization's name (automatically deduplicated)
  • Display Name - How your business appears to clients

Contact Information

  • Work Email - Business email for verification
  • Personal Phone - Your contact number
  • Business Phone - Main business line

Business Address

  • Unit/Suite number (optional)
  • Street number and name
  • Suburb/City
  • State/Territory
  • Postcode

Step 3: Create Organization

Tap Create Business Profile to:

  • Create your organization record
  • Assign you as the Admin
  • Trigger email verification

Email Verification

Why Verify?

Email verification ensures:

  • You represent a legitimate business
  • Clients can trust your organization
  • Full access to professional features

Verification Process

  1. Check Your Email - Look for the verification email
  2. Click the Magic Link - Valid for 24 hours
  3. Verification Complete - You're redirected to your professional dashboard

If You Don't Receive the Email

  • Check spam/junk folders
  • Apple Private Relay emails may have delays
  • Request a new verification email from the app
  • Ensure your work email is correct

Your Professional Home

After verification, you'll see your Professional Home with quick access cards:

Available Sections

  • Surveyor Workspace - Access survey tools and forms
  • Clients - Manage client relationships
  • Client Vessels - Manage client vessels
  • Bookings - View and manage service requests
  • Quotes - Create and track quotes
  • Services - Manage your service catalog
  • Parts Inventory - Manage parts stock
  • Calendar - View scheduled work

Navigation Menu

Access all features through the dropdown menu by tapping the app bar.

Organization Roles

When you create an organization, you become the Admin with full access.

Role Hierarchy

Admin > Manager > Technician > Contractor > Viewer

As admin, you can invite team members and assign roles. See Team Management for details.

Next Steps After Setup

1. Add Your Services

Go to Services to create your service catalog:

  • Define service types
  • Set pricing
  • Specify vessel type compatibility

Learn more: Services & Parts

2. Add Team Members (Optional)

Invite your staff if you have a team:

  • Managers
  • Technicians
  • Contractors

Learn more: Team Management

3. Add Clients

Start managing client relationships:

  • Add existing clients
  • Link their vessels
  • Begin taking bookings

Learn more: Managing Clients

Survey Tools

If you're a marine surveyor, access the Surveyor Workspace for:

  • Survey form templates
  • Inspection checklists
  • Report generation
  • Photo documentation

Tips for Getting Started

  1. Complete your profile - A complete profile builds client trust
  2. Verify promptly - Verification unlocks all features
  3. Set up services first - You need services before taking bookings
  4. Explore the workspace - Familiarize yourself with available tools