Your Bookings
Last updated: 2026-01-03
Learn how to manage and track your service bookings in MyVSSL.
Viewing Your Bookings
From the Dashboard
Your recent bookings appear in the My Bookings section of your dashboard.
Full Booking List
To see all bookings:
- Open the menu
- Select My Bookings
- Browse all your service requests
Filtering Bookings
Use the tabs to filter:
- Active - Current bookings in progress
- Completed - Finished services
- Cancelled - Cancelled bookings
Understanding Booking Status
Status Flow
Your booking moves through these stages:
Quote Requested → Quoted → Quote Accepted → Scheduled → In Progress → Completed
Status Definitions
| Status | Description | What to Do |
|---|---|---|
| Quote Requested | You've requested a quote | Wait for the provider's response |
| Quoted | Provider sent a quote | Review and accept or decline |
| Quote Accepted | You accepted the quote | Wait for scheduling confirmation |
| Scheduled | Service date confirmed | Prepare your vessel |
| In Progress | Work is being done | Provider is working on your vessel |
| Completed | Service finished | Review the work |
| Cancelled | Booking was cancelled | No further action needed |
Booking Details
Tap any booking to see full details:
Summary
- Booking Number - Unique reference (e.g., BK-2024-001)
- Status - Current status with color badge
- Vessel - Which vessel this booking is for
- Provider - The service organization
Services
- List of services included
- Description of work
Notes & Photos
- Service notes from the provider
- Any photos attached to the booking
Responding to Quotes
When a provider sends a quote:
Reviewing the Quote
- Open the booking
- Review the services quoted
- Check the pricing
Accepting a Quote
If you're happy with the quote:
- Tap Accept Quote
- Confirm your decision
- The booking status changes to "Quote Accepted"
Declining a Quote
If the quote doesn't work for you:
- Tap Decline Quote
- The booking is marked as declined
- You can request quotes from other providers
After Service Completion
When Work is Finished
The provider marks the booking as complete, and you can:
- Review the Work - Check that everything was done
- View Notes - See service notes from the provider
- View Photos - See any photos the provider attached
Service History
Completed bookings become part of your vessel's service history, accessible from the Maintenance section.
Cancelling a Booking
When You Can Cancel
You can cancel a booking if:
- Status is "Quote Requested" or "Quoted"
- Work hasn't started
How to Cancel
Contact the service provider through the booking to discuss cancellation.
Tips for Managing Bookings
- Respond to quotes quickly - Providers appreciate timely responses
- Keep contact info updated - Providers need to reach you
- Check booking status - Stay informed about your service
- Note booking numbers - Keep them for reference